Causa 1 de 4: O roaming de dados está desativado
É necessário que o roaming de dados esteja ativado para que seja possível utilizar no estrangeiro a ligação do telefone à Internet.
Solução: Ative o roaming de dados.
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-a059d320-4e6b-46d8-ada3-9f651771731f.png?width=420&height=746)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-a059d320-4e6b-46d8-ada3-9f651771731f.png?width=332&height=590)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-a059d320-4e6b-46d8-ada3-9f651771731f.png?width=218&height=386)
Procure "Redes móveis"
Deslize o dedo para baixo a partir do topo do ecrã.
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-8d5b9e9d-e178-4243-842e-a960a61e0cb4.png?width=420&height=746)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-8d5b9e9d-e178-4243-842e-a960a61e0cb4.png?width=332&height=590)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-8d5b9e9d-e178-4243-842e-a960a61e0cb4.png?width=218&height=386)
Procure "Redes móveis"
Prima o ícone de definições.
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-fda89a92-3889-4c54-8dbc-126500ab5e4f.png?width=420&height=746)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-fda89a92-3889-4c54-8dbc-126500ab5e4f.png?width=332&height=590)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-fda89a92-3889-4c54-8dbc-126500ab5e4f.png?width=218&height=386)
Procure "Redes móveis"
Prima Mais.
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-29d9f0b9-caa3-47eb-a20e-c7f4ae32cc25.png?width=420&height=746)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-29d9f0b9-caa3-47eb-a20e-c7f4ae32cc25.png?width=332&height=590)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-29d9f0b9-caa3-47eb-a20e-c7f4ae32cc25.png?width=218&height=386)
Procure "Redes móveis"
Prima Redes móveis.
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=420&height=746)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=332&height=590)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=218&height=386)
Ative ou desative o roaming de dados
Prima o indicador junto a "Roaming de dados" para ativar ou desativar a função.
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-b0099454-9664-41e6-b364-a0cd63215822.png?width=420&height=746)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-b0099454-9664-41e6-b364-a0cd63215822.png?width=332&height=590)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-b0099454-9664-41e6-b364-a0cd63215822.png?width=218&height=386)
Ative ou desative o roaming de dados
Para ativar o roaming de dados, prima OK.
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=420&height=746)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=332&height=590)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=218&height=386)
Volte ao ecrã inicial
Prima a tecla de início para terminar e voltar ao ecrã inicial.
1 Procure "Redes móveis"
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-a059d320-4e6b-46d8-ada3-9f651771731f.png?width=210&height=372)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-8d5b9e9d-e178-4243-842e-a960a61e0cb4.png?width=210&height=372)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-fda89a92-3889-4c54-8dbc-126500ab5e4f.png?width=210&height=372)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-29d9f0b9-caa3-47eb-a20e-c7f4ae32cc25.png?width=210&height=372)
2 Ative ou desative o roaming de dados
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=210&height=372)
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-b0099454-9664-41e6-b364-a0cd63215822.png?width=210&height=372)
3 Volte ao ecrã inicial
![](http://wmstatic.global.ssl.fastly.net/ml/7260922-f-175d2034-da65-4a1b-91c0-d2b3e0330e0a.png?width=210&height=372)